Here's a concept for you. If you hated the experience you just paid for, then ask for a refund. Why should this business have made money when it wasn't creating a beneficial or enjoyable experience for you? Why should you lose money for suffering through a bad experience as well? Well you shouldn't. So ask for a refund and be ready with a list of your complaints. For one, this will let the business know where some improvements could be made and can benefit customers in the long run. It can also benefit the company because once they realize where improvements could be made they could put out a better product and increase new and return customers.
You don't see it so often these days because many people don't ask anymore, but there are "no refund" signs posted sometimes. This is a bad sign in itself because to me it's saying, "we know your probably not going to like what your paying for, but don't bother asking for your money back or we'd go out of business." One establishment that I know gives refunds is Regal Cinemas, a wonderful national movie theater chain. If you just paid 9 dollars for a movie and found it to be a wretched piece of garbage, then go to the front desk and ask for a refund. They have a corporate policy that enables just this practice.
So when I go and see a movie like, hmmm, let's say "The Goods: Live Hard, Sell Hard" and I don't crack so much as a smile at the pathetic attempts at humor during this supposed comedy movie, I feel like I was ripped off and wasted my time. So I head off to the front office, ask for a refund and state my case. The understanding movie theater manager acknowledges my sorrows and hands me back my hard earned money. Now, I leave the theater in good spirits again knowing that I wasted my time, but did not waste my money and will return to that theater later knowing that they back their products.
So just try it. If you really hated what you got in return for your cash, whether it's food, services, or some other product, then ask for a refund. State your case and hope that they are an understanding business that treats their customers fairly. If they won't give it to you, boycott them and spread the word. Teach them a lesson in their bank account by spreading the tales of their evilness. If they do give it to you, you owe it to them to try them out again later, and hope they will have fixed the problem by your next visit.
Sunday, February 7, 2010
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